TikTok slapped with fines for not adequately protecting minors.

So, what’s the plan to remediate and compensate all the victims? Euroconsumers calls out tech giant

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Over a third of facial sunscreen SPF ratings don’t match what’s in the bottle

Here comes the spring, here comes the sun…And here come the false SPF labels on facial sunscreens. Even some of the priciest and most renowned brands couldn't pass our test

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Consumers want higher animal welfare standards from producer to plate

New survey shows consumers want better welfare standards for farmed animal

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Game, set, what’s the catch?

Games are fun. Games are part of the family furniture. But how much do we know about the way we play?

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# Empower people, improve the market

Me, myself and Generative AI

Inside scoop with 10 consumer takeaways on ChatGPT from Belgium, Italy, Portugal, and Spain

Read our report

Empower people, improve the market.

Gathering five national consumer organisations and giving voice to a total of more than 1,5 million people in Italy (Altroconsumo), Belgium (Test Aankoop), Spain (OCU), Portugal (DecoProteste) and Brazil (Proteste), Euroconsumers is the world’s leading consumer cluster in innovative information, personalised services and defence of consumer rights.

Webinars

Thu April 25 2024 15:00:00 GMT+0200
Digital

My Gaming Device is Mine: Is Big Gaming letting us play?

Gaming’s dominance sparks debates on fairness, safety, and competitiveness of the industry, with console giants possibly shuttin...

Wed March 06 2024 11:00:00 GMT+0200
Economy

Empower women, improve the market

A global study puts women’s combined consumer spending power at $30 trillion worldwide. Women are responsible for the majority o...

Thu February 22 2024 15:00:00 GMT+0200
Economy

Protectionism vs Globalisation: is the global trade system failing consumers?

Globalisation impacts what's on your plate, in your car, and even your smartphone. But what happens when global trade faces a cris...

Thu December 14 2023 15:00:00 GMT+0200
Digital

Pay or ok: the future rules of the consumer data game?

Multiple newspaper outlets, social media platforms and streaming services have introduced a subscription model for those who want ...

Wed November 08 2023 15:00:00 GMT+0200
Digital

The future of scams: AI enters the ring

Online scams are becoming endemic and cybercriminals have a free run at consumers. New technology like AI can be weaponized to fak...

Thu September 28 2023 15:00:00 GMT+0200
Sustainability

Cultivated meat: the future of food or just another fad?

This month’s #StartTalking will explore innovations in synthetic, lab-grown meat and other alternative proteins in development a...

Thu July 13 2023 15:00:00 GMT+0200
Digital

Data in, Data out: How it shapes ChatGPT and us

This month Start Talking will revisit ChatGPT and other generative AI systems with a two part webinar focusing on data, copyright ...

Thu June 22 2023 15:00:00 GMT+0200
Sustainability

Digital Product Passports: can information power the circular economy?

How better information can help deliver a circular economy that makes the most of our planet’s limited resources and designs out...

Thu June 01 2023 15:00:00 GMT+0200
Economy

The hunger games: are food prices being played?

Food prices have been rising steadily since mid-2021. Today food price inflation in the EU/eurozone stands at over 15%, defying th...

Wed April 26 2023 15:00:00 GMT+0200
Digital

Green and Digital:
at odds or in sync?

All across the world, countries are striving for the joint prize of a green, sustainable economy and digitally-enabled prosperity ...

Thu March 02 2023 15:00:00 GMT+0200
Digital

Chat GPT. Generating chat or cheating change and chaos?

Everyone is fascinated by ChatGPT - the latest impressive iteration of machine learning, which can deliver articulate and readable...

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Latest News

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Enforcement
15.04.2024

TikTok slapped with fines for not adequately protecting minors. So, wh...

Euroconsumers calls out tech giant. ...
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Projects
05.04.2024

Small electricals, big e-waste: consumers want easier ways to recycle ...

Waste batteries and small tech devices have the lowest recycling rates. New research from Euroconsumers’ Altroconsumo finds out how to empower consumers, improve the WEEE market and keep things as c...
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Projects
25.03.2024

New project wants to change our ‘Repair Perspective’

OCU, Altroconsumo and DECOProteste have joined the Città Metropolitana di Bologna ‘REPper’ project consortium to develop solutions for a circular, repair based economy ...
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Positioning & Advocacy
22.03.2024

We need to do better: Nature restoration law is the latest victim of N...

Nature restoration law is the latest casualty in moves to slow down the journey to NetZero in 2050. But we need progress not pauses to create a vibrant, green economy, delays will only speed up climat...
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News
21.03.2024

Over a third of facial sunscreen SPF ratings don’t match what’s in...

Euroconsumers member testing finds 38% of facial sunscreens don't offer the protection advertised on the label...
Read More
News
28.02.2024

Consumers want higher animal welfare standards from producer to plate

New survey shows consumers want better welfare standards for farmed animals ...
Read More
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Positioning & Advocacy

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Enforcement

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Collaboration & Campaign

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Survey and Studies

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Projects

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Opinions

Three letters that will shake up Europe’s auto industry

Europe needs an automotive strategy that is good for consumers, the climate and for industry. That’s why tariffs – if they come – should be complemented by an additional push on electrification, especially in the company car segment. BYD, those three letters that will become so familiar to Europeans this summer, stands for ‘Build Your Dreams’. Europe’s carmakers and politicians need to act now to stop it from Breaking (Y)our Dreams.

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Big Data or Big Brother? Online consumer protection in the age of artificial intelligence

As a result, data is becoming the new oil of our connected society. It should be seen as a reservoir filled to the brim with a precious resource that has the potential of unlocking previously unseen added value. It begs the question: is privacy an outdated concept, or even an illusion, in our digital world?

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Online scams: will AI increase the hidden cost on consumers?

Beyond financial loss, scams can have a profound psychological impact, and this is something that is not talked about enough. While the financial losses and methods of scam delivery often make the headlines, victims are left isolated with feelings of shame, guilt, and decreased trust in their own judgment.

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Towards sustainable food systems: empowering consumers and enhancing food sovereignty in the EU

We need to merge innovation with culinary tradition in order to create a sustainable and inclusive food system for everyone. Engaging in the consumer experience and understanding their reality should be the starting point, but achieving food affordability and security demands multifaceted systemic change.

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GenAI: from shock and awe to get stuck in and solve?

Crudely put, industry, investors and governments are excited about its potential, and keen to stake out an early lead in the space, whilst of course acknowledging risks. Civil society on the other hand is trepidatious. Digital rights organisations have a long understanding of how the products of mass, social, data-driven technology can be used to discriminate and exclude people and diminish human rights and wellbeing.

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From Digital Consumers to Digital Citizens: A New Narrative in the Age of AI

Have we considered how every click, search, and digital interaction contributes to the vast ocean of data without which generative AI and LLMs wouldn't exist? After all, we are not just data points; we are, each of us, the architects of the digital future. The choice of what that future becomes is, and should always be, all of ours.

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Can changes made after 2008 protect us from another financial crisis?

‘As such, the regulator must take firm measures to supervise these financial institutions more vigorously. Banking accidents are not limited to the banking sector. The challenges of our societies require an economy that is solid on its foundations.’

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We Work For The Consumer

Our European member organisations are part of the umbrella network of BEUC, the European Consumer Organisation. Together we advocate for EU policies that benefit consumers in their daily lives.

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