Refurbished goods could be the sustainable, affordable choice consumers are looking for, keeping products in use for longer while saving money. But what does “refurbished” actually mean, and what can consumers expect when they buy one? In this paper, Euroconsumers looks at the booming refurbished market from a consumer perspective, exposing the confusion around definitions, quality labels and warranties, and setting out how to turn today’s “wild west” into a solid, trustworthy and accessible market.
PDF · 3.99 MB · English
