Map the file
We identify the issues that matter to consumers and where their interests need a stronger voice
Every position starts with consumer insight. See where we stand, the campaigns that carry it forward, and the papers, statements and letters behind it.
We bring consumer expectations into the very architecture of markets, working together with partners and decision-makers to shape products, services, and regulations that meet their needs.
We identify the issues that matter to consumers and where their interests need a stronger voice
Research, surveys and independent product testing help us understand what is and isn't working for consumers.
We bring consumer demands and expectations to industry and institutions, including the European Commission, national parliaments and regulators.
Our reports and position papers support decision-making and help shape policy at national and European level.
Each campaign brings consumer concerns to a wider audience, turning evidence into action and bringing issues to the attention of those who can make a difference.
1 / 4
Our position papers set out our analysis and recommendations on key issues. Our statements offer a concise view of where we stand.
Position paper
Consultation response
Position paper
Position paper
Consultation response
Consultation response
Looking for something older? The full archive holds every position paper and statement since 2019.
All positions
We engage with public authorities to raise consumer concerns and propose solutions.
All letters
We represent consumer interests in discussions with policymakers and key market stakeholders.
Our Director of Corporate Affairs, Marco Pierani, joined the panel “The Power of Platforms: How Global Technology Companies Shape Governments, Law and Democracy" at the European Forum for New Ideas (EFNI).
Policy and Legal Officer, Oana Matei joined #CLAx with a clear message: Europe shouldn’t have to choose between AI innovation and copyright protection. The challenge is making both work for consumers and creators.
Check out the interviews with Giles Thomson (Vice President of the Financial Action Task Force), Johan Almenberg (Director General of Finansinspektionen), Andrei Skorobogatov (Director – Policy at the Global Anti-Scam Alliance), Matylda Pogorzelska (Project Manager, EU Agency for Fundamental Rights) and Jean-Jacques Sahel (Global Scams Policy Lead at Google).
Watch hereSpeaking slots and recordings of past appearances can be seen here.
View all Policy in Action
We start with what matters most to consumers, from accessibility to safety, affordability to sustainability. Our national organisations keep us close to those issues through surveys and everyday outreach, and our research and testing show where consumers need a stronger voice.
Yes, please cite it and credit Euroconsumers with a link to the source. For wider reuse, contact the policy team.
More than 7 million consumers, through six national organisations in Belgium, Spain, Italy, Portugal, Poland and Brazil.
To industry and institutions, including the European Commission, national parliaments and regulators.
We bring consumers, businesses, policymakers and experts together to test and scale solutions, always starting with constructive dialogue.
By the consumers behind our national organisations. Partnerships help us go further, and every position stays our own.
Working on a policy issue, drafting a consultation, or writing about one of our positions? Get in touch with our Brussels-based policy team.
Group Manager Advocacy, Enforcement & Communication
Policy Officer
Policy & Legal Officer
Not sure who to ask? Send it to the general enquiries desk and we will route it.
Contact page
