Spot the issue
Consumer experience shows us what needs measuring, and where.
Before we take a position, we start with evidence. Comparative product tests and multi-country surveys give us a clear picture of what consumers experience and the confidence to advocate for change.
Our national organisations stay close to consumers and run the research in their markets. Science guides every result, and a shared approach across countries shows what people experience, market by market.
Consumer experience shows us what needs measuring, and where.
We define the test or survey approach so results can be compared across markets.
Our survey team runs the research across our member countries and beyond.
We publish what we find, and it shapes our positions.
Tests show how products perform. Surveys show what consumers think and need. Together they give us a full picture
Independent testing of products and services, carried out by our national organisations.
Consumer surveys follow what people think and experience over time, from prices to digital services.
Short surveys that take consumers’ pulse on a topic of the moment.
Surveys designed with partners around specific questions.
Explore the research behind our work.Full results available for download and reference.
Consumer Survey
Consumer Survey
Consumer Survey
Market Study
Consumer Survey
Consumer Survey
Consumer Survey
Consumer Survey
Consumer Survey
Consumer Survey
Consumer Survey
Consumer Survey
Consumer Survey
Consumer Survey
Consumer Survey
Consumer Survey
The challenges consumers face increasingly extend beyond national boundaries. By connecting our six organisations and engaging with other international stakeholders, we can:
Compare experiences. We identify shared consumer challenges and opportunities for change across markets.
Share expertise. We combine research, knowledge and experience across our network to strengthen the evidence behind our work.
Drive change. We use cross-border evidence to amplify the consumer voice in European and international policy and enforcement.
Hover a highlighted country to see who works there.
Working with Euroconsumers' data or writing about a result?
Our survey team runs fieldwork across our member countries and beyond, bringing direct knowledge of consumers and local markets. Common questionnaires and methods across countries make results comparable and give our advocacy and action a strong evidence base.
Yes. Our published research is available to download. Please cite the study and keep the methodology that comes with it.
Surveys capture what consumers experience and expect. Product tests assess how products perform. Together they show us what consumers need.
The issues that matter most to consumers, from accessibility to safety, affordability to sustainability.
Our test results. Labels such as Best Buy, Best of the Test and Green Choice are backed by scientific evidence, so consumers can choose with confidence.
Yes. Through tailored surveys and deep dives, we help businesses understand what consumers expect and how to improve their products and services.