# Empower people, improve the market
Euroconsumers files complaint against Microsoft for misleading consumer information
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# Empower people, improve the market
Inside scoop with 10 consumer takeaways on ChatGPT from Belgium, Italy, Portugal, and Spain
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# Empower people, improve the market
Netflix's crackdown on password sharing since early 2023 has prompted concerns and questions, addressed by Euroconsumers this month.
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Gathering five national consumer organisations and giving voice to a total of more than 1,5 million people in Italy (Altroconsumo), Belgium (Test Aankoop), Spain (OCU), Portugal (DecoProteste) and Brazil (Proteste), Euroconsumers is the world’s leading consumer cluster in innovative information, personalised services and defence of consumer rights.
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We need to merge innovation with culinary tradition in order to create a sustainable and inclusive food system for everyone. Engaging in the consumer experience and understanding their reality should be the starting point, but achieving food affordability and security demands multifaceted systemic change.
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Crudely put, industry, investors and governments are excited about its potential, and keen to stake out an early lead in the space, whilst of course acknowledging risks. Civil society on the other hand is trepidatious. Digital rights organisations have a long understanding of how the products of mass, social, data-driven technology can be used to discriminate and exclude people and diminish human rights and wellbeing.
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Have we considered how every click, search, and digital interaction contributes to the vast ocean of data without which generative AI and LLMs wouldn't exist? After all, we are not just data points; we are, each of us, the architects of the digital future. The choice of what that future becomes is, and should always be, all of ours.
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‘As such, the regulator must take firm measures to supervise these financial institutions more vigorously. Banking accidents are not limited to the banking sector. The challenges of our societies require an economy that is solid on its foundations.’
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The global misinformation crisis requires global thinking that cuts to the root cause of the problem - its funding and amplification models. We will see more piecemeal action, or action that strives to divert attention, or attribute individual responsibility from those profiting from the disinformation economy until pressure is applied.
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Our European member organisations are part of the umbrella network of BEUC, the European Consumer Organisation. Together we advocate for EU policies that benefit consumers in their daily lives.
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