# Empower people, improve the market

Ten ways Euroconsumers empowers consumers to stay online scam savvy

At the Global Anti Scam Summit, Euroconsumers shares the diverse tools and channels members use to empower consumers and fight online scams.

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# Empower people, improve the market

Five long years of the Hackable Home: what will end this security standstill?

Euroconsumers have been testing smart home devices for five years but with little sign of security improvements many of us are still living in a potentially ‘hackable home’

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# Empower people, improve the market

The misleading maze of Bing Chat

Euroconsumers files complaint against Microsoft for misleading consumer information

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# Empower people, improve the market

Me, myself and Generative AI

Inside scoop with 10 consumer takeaways on ChatGPT from Belgium, Italy, Portugal, and Spain

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Empower people, improve the market.

Gathering five national consumer organisations and giving voice to a total of more than 1,5 million people in Italy (Altroconsumo), Belgium (Test Aankoop), Spain (OCU), Portugal (DecoProteste) and Brazil (Proteste), Euroconsumers is the world’s leading consumer cluster in innovative information, personalised services and defence of consumer rights.

Webinars

Thu December 14 2023 15:00:00 GMT+0200
Digital

Pay or ok: the future rules of the consumer data game?

Multiple newspaper outlets, social media platforms and streaming services have introduced a subscription model for those who want ...

Wed November 08 2023 15:00:00 GMT+0200
Digital

The future of scams: AI enters the ring

Online scams are becoming endemic and cybercriminals have a free run at consumers. New technology like AI can be weaponized to fak...

Thu September 28 2023 15:00:00 GMT+0200
Sustainability

Cultivated meat: the future of food or just another fad?

This month’s #StartTalking will explore innovations in synthetic, lab-grown meat and other alternative proteins in development a...

Thu July 13 2023 15:00:00 GMT+0200
Digital

Data in, Data out: How it shapes ChatGPT and us

This month Start Talking will revisit ChatGPT and other generative AI systems with a two part webinar focusing on data, copyright ...

Thu June 22 2023 15:00:00 GMT+0200
Sustainability

Digital Product Passports: can information power the circular economy?

How better information can help deliver a circular economy that makes the most of our planet’s limited resources and designs out...

Thu June 01 2023 15:00:00 GMT+0200
Economy

The hunger games: are food prices being played?

Food prices have been rising steadily since mid-2021. Today food price inflation in the EU/eurozone stands at over 15%, defying th...

Wed April 26 2023 15:00:00 GMT+0200
Digital

Green and Digital:
at odds or in sync?

All across the world, countries are striving for the joint prize of a green, sustainable economy and digitally-enabled prosperity ...

Thu March 02 2023 15:00:00 GMT+0200
Digital

Chat GPT. Generating chat or cheating change and chaos?

Everyone is fascinated by ChatGPT - the latest impressive iteration of machine learning, which can deliver articulate and readable...

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Projects
27.11.2023

Compliance services: unleashing the power of energy labels

Bringing eco-friendly products to the EU market needs labelling that consumers can trust. The new Compliance Services will help suppliers meet new energy labelling requirements and give clear informat...
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News
22.11.2023

Euroconsumers Forum: charting a path in a world of complexity

Read our take on the speakers, presentations and key learning from the Euroconsumers Forum 2023....
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Collaboration & Campaign
10.11.2023

Why Cybersecurity is about more than a password

Euroconsumers join over 90 organizations on “World More Than a Password Day” with fresh guidance to help keep consumers’ data safe online. ...
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Projects
26.10.2023

Heating Up Change: how consumers can lead the heat pump transition

The CLEAR-HP project will simplify the path to becoming a heat pump owner and help over 40,000 consumers benefit from efficient, well-running heat pumps....
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News
23.10.2023

BeXt event recap – is the future of the Green Deal safe?

Last week, Euroconsumers BeXt panelists were asked the big question for the European Parliament and Belgian 2024 elections: To be green or not to be green? ...
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News
23.10.2023

BeXt awards 2023: Celebrating companies who improve the market

Find out the brands the winners of the BeXt 2023 awards for their eco-friendly, value for money, reliable and innovative products ....
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Positioning & Advocacy

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Enforcement

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Collaboration & Campaign

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Survey and Studies

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Projects

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Opinions

Towards sustainable food systems: empowering consumers and enhancing food sovereignty in the EU

We need to merge innovation with culinary tradition in order to create a sustainable and inclusive food system for everyone. Engaging in the consumer experience and understanding their reality should be the starting point, but achieving food affordability and security demands multifaceted systemic change.

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GenAI: from shock and awe to get stuck in and solve?

Crudely put, industry, investors and governments are excited about its potential, and keen to stake out an early lead in the space, whilst of course acknowledging risks. Civil society on the other hand is trepidatious. Digital rights organisations have a long understanding of how the products of mass, social, data-driven technology can be used to discriminate and exclude people and diminish human rights and wellbeing.

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From Digital Consumers to Digital Citizens: A New Narrative in the Age of AI

Have we considered how every click, search, and digital interaction contributes to the vast ocean of data without which generative AI and LLMs wouldn't exist? After all, we are not just data points; we are, each of us, the architects of the digital future. The choice of what that future becomes is, and should always be, all of ours.

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Can changes made after 2008 protect us from another financial crisis?

‘As such, the regulator must take firm measures to supervise these financial institutions more vigorously. Banking accidents are not limited to the banking sector. The challenges of our societies require an economy that is solid on its foundations.’

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Defunding the disinformation economy

The global misinformation crisis requires global thinking that cuts to the root cause of the problem - its funding and amplification models. We will see more piecemeal action, or action that strives to divert attention, or attribute individual responsibility from those profiting from the disinformation economy until pressure is applied.

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We Work For The Consumer

Our European member organisations are part of the umbrella network of BEUC, the European Consumer Organisation. Together we advocate for EU policies that benefit consumers in their daily lives.

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