Mark your calendars for December 5th in the beautiful city of Brussels! Last year’s edition was defined by the launch of Euroconsumers’ new brand signature and manifesto ‘Empower people, improve the market’. This year’s Euroconsumers Forum will demonstrate our clear commitment to translate this mission and vision into concrete initiatives : Empower people, improve the market - going into action!
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Apple didn’t play fair. As a big tech player, Apple abused its power to impose up to 30% extra charges on non-Apple music streaming services like Spotify, Deezer, YouTube Music, SoundCloud, Amazon Music, Tidal, and Qobuz through its Apple App Store. This led to higher prices for consumers and unfair competition. Euroconsumers is standing up to Apple's unfair play and launches a class action to reclaim these undue excess fees for consumers.
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We rely on the internet to work, shop, bank and socialise. But with this convenience comes a growing threat: cybercrime. Euroconsumers’ latest survey uncovers the hidden realities of scam victims
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Navigating the curious case of dynamic pricing
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Gathering five national consumer organisations and giving voice to a total of more than 1,5 million people in Italy (Altroconsumo), Belgium (Test Aankoop), Spain (OCU), Portugal (DecoProteste) and Brazil (Proteste), Euroconsumers is the world’s leading consumer cluster in innovative information, personalised services and defence of consumer rights.
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The Right to repair is a welcome move, but that alone won’t solve another major cause of early obsolescence: the fact that many of us are still throwing away products in perfect working order.
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Europe needs an automotive strategy that is good for consumers, the climate and for industry. That’s why tariffs – if they come – should be complemented by an additional push on electrification, especially in the company car segment. BYD, those three letters that will become so familiar to Europeans this summer, stands for ‘Build Your Dreams’. Europe’s carmakers and politicians need to act now to stop it from Breaking (Y)our Dreams.
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As a result, data is becoming the new oil of our connected society. It should be seen as a reservoir filled to the brim with a precious resource that has the potential of unlocking previously unseen added value. It begs the question: is privacy an outdated concept, or even an illusion, in our digital world?
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Beyond financial loss, scams can have a profound psychological impact, and this is something that is not talked about enough. While the financial losses and methods of scam delivery often make the headlines, victims are left isolated with feelings of shame, guilt, and decreased trust in their own judgment.
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We need to merge innovation with culinary tradition in order to create a sustainable and inclusive food system for everyone. Engaging in the consumer experience and understanding their reality should be the starting point, but achieving food affordability and security demands multifaceted systemic change.
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Crudely put, industry, investors and governments are excited about its potential, and keen to stake out an early lead in the space, whilst of course acknowledging risks. Civil society on the other hand is trepidatious. Digital rights organisations have a long understanding of how the products of mass, social, data-driven technology can be used to discriminate and exclude people and diminish human rights and wellbeing.
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Have we considered how every click, search, and digital interaction contributes to the vast ocean of data without which generative AI and LLMs wouldn't exist? After all, we are not just data points; we are, each of us, the architects of the digital future. The choice of what that future becomes is, and should always be, all of ours.
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‘As such, the regulator must take firm measures to supervise these financial institutions more vigorously. Banking accidents are not limited to the banking sector. The challenges of our societies require an economy that is solid on its foundations.’
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Our European member organisations are part of the umbrella network of BEUC, the European Consumer Organisation. Together we advocate for EU policies that benefit consumers in their daily lives.
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