Ryanair: it's time to clear the air on hidden fees
Ryanair reimburses Italian passengers for unfair check-in costs - but when will these alleged stealth charges end for Ryanair travelers in other Euroconsumers countries too?
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Euroconsumers lives by the strength of its national organizations based in Europe – Belgium, Italy, Portugal and Spain – and South America (Brazil), sharing knowledge and working together for the empowerment of individuals and the development of fairer and more efficient markets.
Euroconsumers thrives through the collaborative efforts of its national organisations, strategically positioned globally.  
Euroconsumers and BEUC - Our European member organisations are part of the umbrella network of BEUC, the European Consumer Organisation. Together we advocate for EU policies that benefit consumers in their daily lives.
Testachats is a consumer protection organisation that has been active in Belgium for 60 years. The interests of consumers are at the heart of our business.
Read MoreSet up in 1973, Altroconsumo is the most influential and important consumers organisation in Italy. Our strength comes from the membership fees of over 318,000 members.
Read MoreOCU is a private, independent and non-profit consumer organization subject to the requirements established in the General Law for the Defense of Consumers and Users and other complementary laws (LGDCU).
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DECO PROTESTE is a private, independent and non-profit consumer organization that defends the rights and legitimate interests of consumers, helping them to solve problems and exercise their basic rights.
PROTESTE was established in Brazil in 2001 and is the largest consumers association in Latin America, with more than 160 thousand associates.
Read MoreRyanair reimburses Italian passengers for unfair check-in costs - but when will these alleged stealth charges end for Ryanair travelers in other Euroconsumers countries too?
Read MoreConsumers booking a show for the festive season or buying tickets as a Christmas gift will pay an average of 11% more in online booking fees. OCU wants this abusive practice to end
Read MoreOasis have made dynamic pricing famous, annoying their fans and pushing the practice higher up policy makers’ agendas. As Black Friday approaches, consumers face even more price ...
Read MoreVictory for passengers! After a complaint made by Euroconsumers’ member OCU, The Spanish Consumer Authority just handed Ryanair, EasyJet, Vueling, Norwegian, and Volotea a massiv...
Read MoreHeat pump uptake is stalling. Euroconsumers members are part of the CLEAR-HP project which wants to make the heat pump choice an easy and affordable one.
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The price of olive oil in Spain is finally dropping. After OCU’s success in getting VAT cut, it now wants more action to bring down the cost of other basic foods.
Euroconsumers new survey finds 78% of consumers are worried about fake news but have few routes to take action.
Read MoreWe are with you. As the DANA weather system threatens to bring more chaos to southern Spain. Euroconsumers Spanish member OCU says "we are with you" and does what it does best - ad...
Read MoreRisks to children in the digital era are nothing new, can the new Consumer Commissioner put them right and make a fun, safe and fair online environment for them?
Read MoreX is the latest platform to stop training generative AI models on consumers’ data, ordered by data authorities and backed by a complaint from Euroconsumers.
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Euroconsumers co-hosted the 2024 Global Anti Scams Summit and calls for better aftercare for consumer victims of online scams
The collapse of travel firm FTI left some consumers out of pocket and revisions of the Package Travel Directive must put this right.
Read MoreEuroconsumers’ ‘Not Without My Hand Luggage’ campaign demands that airlines immediately stop charging for hand luggage and refund consumers who’ve been unfairly and illegal
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Euroconsumers Consumer Affordability Barometer 2024 has a loud, clear message for the EU - make our lives more affordable.
Euroconsumers’ members Testachats and OCU say Meta's new privacy policy which will use vast amounts of consumer data to train their Generative AI systems breaks EU law
Read MoreOur new survey finds young voters are more positive about the EU but aren’t convinced it can tackle their worries about climate, conflicts and costs of living.
Read MoreTemu has not just ramped up the speed of online shopping but the volume of unsafe products. Safety tests by Euroconsumers members are supporting a major new DSA complaint to Europe
Read MoreEpic Games has been fined by the Dutch authorities for unfair pressure selling to children in its Fortnite game, they've changed their game in the Netherlands but why not in other
Read MoreThe big console makers are limiting consumers’ use of accessories in the name of ‘security’. Are they right to do so? Euroconsumers has made an analysis and wants Microsoft a...
Read MoreEuroconsumers member testing finds 38% of facial sunscreens don't offer the protection advertised on the label
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New survey shows consumers want better welfare standards for farmed animals
A new collective purchasing scheme for home sustainable energy technology shows consumers can be an active part of Europe’s energy transition
Read MoreAlthough untested at scale, lab-grown or cultivated meat could be part of the plan to reduce emissions from meat production, it's too soon to close it off as an option.
Read MoreEnergy bills are no longer skyrocketing, but they remain high across Europe. Can new rules protect consumers, or do energy transition targets and turbulence in the Middle East make...
Read MoreA new project from Altroconsumo will boost consumer involvement in building a low-waste, high-reuse packaging system
Read MoreEuroconsumers new survey of gamers in Spain, Italy, Portugal and Belgium tells us gaming is not just fun, but has tentacles that reach all the way into the challenges of mental hea...
Read MoreRead our take on the speakers, presentations and key learning from the Euroconsumers Forum 2023.
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Last week, Euroconsumers BeXt panelists were asked the big question for the European Parliament and Belgian 2024 elections: To be green or not to be green?
Find out the brands the winners of the BeXt 2023 awards for their eco-friendly, value for money, reliable and innovative products .
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At the Global Anti Scam Summit, Euroconsumers shares the diverse tools and channels members use to empower consumers and fight online scams.
This month, Euroconsumers and its Portuguese member Deco Proteste will host the fourth annual Global Anti Scams Summit on the 18-19 October in Lisbon organized by the Global Anti S
Read MoreThe new Home Renovation Integrated Services (HORIS) consortium led by Euroconsumers’ Portuguese member Deco Proteste will make it easier for consumers to boost the renovation rev
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The fifth edition of Euroconsumers’ BeXt awards will celebrate the brands that stand out on sustainability, value and reliability.
After dedicating 28 years to serving consumers, including a 7-year tenure as CEO at Euroconsumers, Ivo Mechels has decided to leave his position effective July 1st.
Read MoreEuroconsumers is excited to launch its brand update that captures our vision to ‘Empower people, improve the market’ on World Consumer Rights Day 2023.
Read MoreEuroconsumers’ Brazilian member Proteste marks International Women's Day with a celebration of the consumer power of women in Brazil
Read MoreEuroconsumers is proud to announce that it has joined the Rome Call for AI ethics as an ambassador. So doing, it joins the Pontifical Academy for Life, Microsoft, IBM, FAO and the
Read MoreAre you confused about the rules in place for travelling across Europe this summer? Do you need to be vaccinated? When do you need to take a COVID test? What is planned for childre
Read MoreAre you confused about the rules in place for travelling across Europe this summer? Do you need to be vaccinated? When do you need to take a COVID test? What is planned for childre
Read MoreFrom December 2020 to January 2021 Euroconsumers’ member organisations started a long journey across their country roads driving electric cars. This project, funded by the Europe...
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Euroconsumers announces that CEO Ivo Mechels has been appointed to the Google.org Impact Challenge on Climate expert panel.
According to the latest reporting, Israel has recently joined China and Iran in announcing that they will begin to make use of state-level data tracking tools in order to monitor t
Read MoreAlberto Alemanno is an academic, author and political activist. He is Professor of EU Law at HEC Paris and is a regular contributor to Bloomberg, Politico Europe and Le Monde, amon
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