When consumers’ rights are violated, Euroconsumers takes the stand. We intervene when there are clear and unacceptable violations of consumers’ rights, and where the companies involved are not willing to act responsibly.
We are leaders in the enforcement of consumer rights through the courts, taking the law and making sure it delivers for consumers.
Euroconsumers are grasping the momentum created by the new EU Representative Actions Directive to embed and grow on our early successes in co-ordinated, cross-border class actions.
We have already established a unique, centralized online platform that pulls in data from our national members to help pinpoint where private, collective actions can have the most impact. We will build up our network of legal experts with a presence in each of our member countries, a dedicated hub of lawyers committed to consumer justice.
Euroconsumers files complaint against Microsoft for misleading consumer information
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As a new BEUC coordinated complaint shows the extent of airline greenwashing, Euroconsumers call on airlines to stop misleading green claims and redirect their energy and resources...
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Netflix has been making waves by cracking down on the practice of password sharing among consumers worldwide since early 2023. This has raised practical implications, concerns, and...
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Nintendo will offer lifetime warranty with free repair to combat the Joy-Con drift fault found in their Switch controllers after action by European consumer groups including Euroco...
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Euroconsumers’ Spanish member OCU achieves a victory for consumers delayed by Ryanair after a five-year long legal battle. Now it’s time for Ryanair to pay up.
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Volkswagen continues to disrespect the consumers it harmed through Dieselgate
September 2015: the Dieselgate scandal explodes as it becomes clear that the Volkswagen group has misled their customers for years by selling them cars that polluted way more NOx t
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A Euroconsumers test identified a security flaw in the fingerprint sensor of the new Google Pixel 6a with an important impact on consumers’ privacy. Google must step up to fix it
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Euroconsumers is pleased to announce that a settlement agreement has been reached with HP Inc over its “Dynamic Security” feature
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Euroconsumers’ Spanish member OCU is taking its fight against Apple for deceptive business practices on behalf of 400,000 consumers to the next level as the case officially launc...
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Euroconsumers’ member OCU has launched Spain’s largest ever class action on behalf of consumers overcharged by a cartel when they bought new cars.
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As a leader in class actions, Euroconsumers know that collective consumer action works. Compensation gets to consumers quicker and time and resources are saved. And, as Euroconsume
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Six years after the Volkswagen Dieselgate scandal broke, Euroconsumers is still fighting for consumer compensation across Europe. Find out our progress, our many actions, and how t
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Euroconsumers and its members are asking HP Inc. to pay damages to consumers in Italy, Belgium, Spain, Portugal and Brazil for the failed compatibility of its printers with third-p
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Euroconsumers and Test-Achats write to Sony
For almost a year now, Euroconsumers and its member organisations have mobilized to ask Apple to be accountable for the planned obsolescence of their iPhones. When consumers buy Ap
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Planned obsolescence represents not only a deliberate unfair practice towards consumers, but is also environmentally irresponsible. Consumers are increasingly frustrated by product
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Call for equal treatment on the heels of proposed $310 million settlement in the United States.
Online marketplaces have become the shopping venue of choice for European consumers. But despite the competitive prices, range of choice and convenient delivery, even renowned plat
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The Italian Regional Administrative Court of Lazio has delivered an historical ruling: our data has value.
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Early 2018: the Cambridge Analytica Scandal breaks lose as it was revealed that the data of millions of Facebook users was shared with a third party enabling him to profile consume
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