Mission and values
Euroconsumers Brasil works to defend and strengthen consumer rights in Brazil. It aims to improve relationships between consumers, businesses and public authorities, promoting transparency, fair market practices and stronger consumer protection. Its work focuses on empowering consumers, improving market conditions and encouraging more responsible business practices.
Reach and activities
Euroconsumers Brasil supports consumers through comparative product and service testing, market studies and practical information. Its testing activities help consumers assess product quality, performance, safety and value for money. It also provides consumer guidance and legal support, helping members understand their rights and seek solutions to disputes with suppliers.
Advocacy and representation
Euroconsumers Brasil advocates for stronger consumer protection through public awareness campaigns, engagement with public authorities and contributions to legislative and regulatory discussions. It works to promote compliance with consumer protection and product safety standards and to encourage the effective enforcement of consumer rights. Where appropriate, it can pursue legal action to challenge practices that harm consumers and defend their collective interests.
Partnerships and collaboration
Euroconsumers Brasil engages with businesses, public institutions and other stakeholders to raise awareness of consumer issues and encourage improvements in market practices. Through dialogue, knowledge sharing and collaborative initiatives, it seeks to develop solutions that benefit consumers and promote more transparent and responsible business practices, while maintaining its commitment to defending consumer interests.
