Refurbished Affordability Published 16 January 2025

How good is ‘as good as new’? Making the case for empowered consumers in an improved refurbished goods market

Refurbished goods could be the sustainable, affordable choice consumers are looking for, but today’s booming market often resembles the wild west. Euroconsumers explores what “refurbished” really means for consumers and how to build a solid, trustworthy and accessible market that delivers a win for people and the planet.

Type

Position paper

Topics

Refurbished

Markets

BE · IT · ES · PT · PL

Download the full paper

PDF · 16.54 MB · English

Campaign & coverage

The articles this paper powers.

Each campaign brings consumer concerns to a wider audience, turning evidence into action and bringing issues to the attention of those who can make a difference.

Letters linked to this paper

Who we sent it to.

We engage with public authorities to raise consumer concerns and propose solutions.

Litigation linked to this paper

Where the argument became a case.

The position paper provides the analytical foundation for enforcement efforts. One case is currently running on it.

Ongoing

How good is ‘as good as new’?

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We represent consumer interests in discussions with policymakers and key market stakeholders.

Who wrote this

Talk to the policy team.

Working on a policy issue, drafting a consultation, or writing about one of our positions? Get in touch with our Brussels-based policy team.

Els Bruggeman

Els Bruggeman

Group Manager Advocacy, Enforcement & Communication

Els Bruggeman

Olivia Brown

Policy Officer

Els Bruggeman

Oana Matei

Policy & Legal Officer

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