Els Bruggeman
Group Manager Advocacy, Enforcement & Communication
Consumers are no longer just weak subjects to protect, but protagonists of the digital economy. This paper calls for rebalancing digital markets, protecting fundamental rights on platforms, keeping AI at the service of people, and giving consumers a fair share of the value of their data, through both enforcement and collaboration.
PDF · 0.37 MB · English
Each campaign brings consumer concerns to a wider audience, turning evidence into action and bringing issues to the attention of those who can make a difference.
We engage with public authorities to raise consumer concerns and propose solutions.
The position paper provides the analytical foundation for enforcement efforts. One case is currently running on it.
We represent consumer interests in discussions with policymakers and key market stakeholders.
Working on a policy issue, drafting a consultation, or writing about one of our positions? Get in touch with our Brussels-based policy team.
Group Manager Advocacy, Enforcement & Communication
Policy Officer
Policy & Legal Officer
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