Els Bruggeman
Group Manager Advocacy, Enforcement & Communication
A Euroconsumers survey of consumers in Belgium, Italy, Portugal and Spain explores their relationship with ChatGPT and generative AI, from usage and satisfaction to trust, reliability and expectations around regulation.
PDF · 3.21 MB · English
Each campaign brings consumer concerns to a wider audience, turning evidence into action and bringing issues to the attention of those who can make a difference.
We engage with public authorities to raise consumer concerns and propose solutions.
The position paper provides the analytical foundation for enforcement efforts. One case is currently running on it.
We represent consumer interests in discussions with policymakers and key market stakeholders.
Working on a policy issue, drafting a consultation, or writing about one of our positions? Get in touch with our Brussels-based policy team.
Group Manager Advocacy, Enforcement & Communication
Policy Officer
Policy & Legal Officer
Looking for a different file? Every position paper and statement we have published is listed on the Policy page, searchable by topic.
All positions