Privacy

Privacy information pursuant to the art. 13 of the EU Regulation n. 679/2016

 

A. DATA CONTROLLER

The data controller is Test-Achats/Test Aankoop (hereinafter "Data Controller"), having its registered office in Rue de Hollande 13, 1060 Bruxelles (Belgium), e-mail address: dpo@test-achats.be Belgian consumers’ association part of Euroconsumers.

B. DATA PROCESSOR The Data Controller has appointed Associazione Altroconsumo, Italian consumers’ association part of Euroconsumers, having its registered office in via Valassina n.22, Milan (Italy), dpo@altroconsumo.it as Data Processor pursuant to the art. 28 of the EU Regulation n. 679/2016 (hereinafter “Data Processor”) in order to support the Data Controller in the managing of the contacts and/or requests sent by the visitors of Euroconsumers website through the “Contact” form https://www.euroconsumers.org/contact (hereinafter “Form”).

C. WHAT PERSONAL DATA WE COLLECT AND WHEN AND WHY WE PROCESS IT

The Data Controller collects information about you when you fill in the Form. The information the Data Controller collects directly from you is: - your name and surname - e-mail address.

D. THE PURPOSE AND LEGAL BASIS FOR USING YOUR PERSONAL DATA

The purpose is to provide you the information, about Euroconsumers, required by you filling in the Form. The legal basis of such processing is the legitimate interest. You are not obliged to provide us your personal data visiting Euroconsumers Website. Only in case you will fill in the Form, you shall provide us your personal data so we will able to give you the necessary information and assistance.

E. SHARING PERSONAL INFORMATION WITHIN DATA PROCESSOR AND WITH SERVICE PROVIDERS Your personal information won’t be transferred to any Third Country and it will be shared only for the purposes listed in the present privacy notice with the following parties: - the Data Processor, as defined in the point B, in charge of the management of the communication and public relation services.

F. RETENTION POLICY The Data Controller and the Data Processor will keep your personal data for 12 months from the fulfillment of your request. At the end of the above mentioned period, all your personal data will be erased.

G. SECURITY The Data Controller implements and maintains appropriate technical and organizational security measure, policies and procedures designed to reduce the risk of accidental destruction or loss, or the unauthorized disclosure or access to personal information. The measures the Data Controller and the Processors adopt, include the execution of confidentiality appointment of the employees and staff members and service providers; limiting the access to personal information; destroying the personal information when it is no longer needed for the purposes for which it was collected. As the security of information depends in part on the security of the computer or device you use to communicate with the Data Controller and the security you use to protect user names and passwords, please take appropriate measures to protect this information.

H. DATA SUBJECTS’ RIGHTS At any moment you can exercise the following rights writing to dpo@test-achats.be: - to access personal information - rectify or erase personal information - limit the processing of your personal information - object to how we use your personal information with regard to the organization of the Euroconsumers International Forum - obtain a copy personal information - lodge a complaint with your local Supervisory Authority, but we kindly ask you to attempt to resolve any issue with us before contacting your local Authority.

According to the art. 11 of the EU Regulation n. 679/2016, we may ask you to provide us further information in order to confirm your identity, otherwise we won’t be able to accomplish your request. If your request is manifestly unfounded, we may charge you a fee, where permitted by law. As the security of information depends in part on the security of the computer or device you use to communicate with us and the security you use to protect (where relevant) user names and passwords, please take appropriate measures to protect this information.