Gathering five national consumer organisations and giving voice to a total of more than 1.5 million people, Euroconsumers is the world’s leading consumer cluster in terms of innovative information, personalized services and defense of consumer’s rights. Our organisations work closely together and with the BEUC and Consumers International to ensure safe, fair and honest relations between consumers and businesses or authorities.
All our associated national organisations are members of Consumers International, the membership organization for consumer groups around the world. At the European level we are proud to be a founding member of BEUC with whom we regularly join forces to ensure that the interests of consumers are embedded in all relevant EU pieces of legislation and programs. Three of our associated organisations Test Achats/Test Aankoop, Deco Proteste and Altroconsumo are also members of the BEUC Executive.
While we keep on strengthening our private enforcement activities and intervene whenever there are clear and unacceptable violations - as in the class actions against Facebook or the previous ones vs Volkswagen, lodged in all the EU countries of our Group - we are also reinforcing our capacity to enter in collaboration with major global brands helping them to raise the bar especially in the digital economy, to design better products and services and further improve consumer empowerment.
As modern and pragmatic consumers organizations we always look beyond the protection of the status quo for our members and consumers in general, interpreting our mission in a dynamic perspective. The real challenge we face, if we really want to improve the present, is firstly to imagine the future and then, in order to make it truly attainable, to find the courage to overcome the sometimes sterile and fruitless opposition between the fundamental rights of citizens and consumers and entrepreneurial freedom. The protection of consumers economic interests in the market opens indeed a whole new perspective for consumerism as engine for development.