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Activities

The activities of Euroconsumers are many and varied, ranging from coordinated enforcement actions to partnerships with market players, surveys, European grants projects’ development, market research and international events.

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World Consumer Rights Day: Empower people, improve the market

Euroconsumers introduces branding update that captures our vision to ‘Empower people, improve the market’ on World Consumer Rights Day 2023.

4 Min Read

Euroconsumers introduces branding update that captures our vision to ‘Empower people, improve the market’ on World Consumer Rights Day 2023.

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Feliz Dia da Mulher! Celebrating the consumer power of women across Brazil

Euroconsumers’ Brazilian member Proteste marks International Women's Day with a celebration of the consumer power of women in Brazil

2 Min Read

Euroconsumers’ Brazilian member Proteste marks International Women's Day with a celebration of the consumer power of women in Brazil

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CICLE digital consumer complaints tool delivers fast and timely enforcement

Euroconsumers members OCU and Altroconsumo shares results of the CICLE digital complaints pilot project

4 Min Read

Euroconsumers members OCU and Altroconsumo shares results of the CICLE digital complaints pilot project

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Start Talking: the monthly webinar that opens up the consumer conversation

Euroconsumers monthly webinar Start Talking unlocks the power of open dialogue with a diverse range of stakeholders.

3 Min Read

Euroconsumers monthly webinar Start Talking unlocks the power of open dialogue with a diverse range of stakeholders.

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Major win for Ryanair passengers from Euroconsumers' member OCU

Euroconsumers’ Spanish member OCU achieves a victory for consumers delayed by Ryanair after a five-year long legal battle. Now it’s time for Ryanair to pay up.

3 Min Read

Euroconsumers’ Spanish member OCU achieves a victory for consumers delayed by Ryanair after a five-year long legal battle. Now it’s time for Ryanair to pay up.

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CICLE consumer data dashboard quickly spotted costly Citroen AdBlue defect

CICLE project's cross-border data dashboard of consumer compliants developed by Euroconsumers members OCU and Altroconsumo has triggered its first enforcement action about problems with Citroen’s AdBlue system

3 Min Read

CICLE project's cross-border data dashboard of consumer compliants developed by Euroconsumers members OCU and Altroconsumo has triggered its first enforcement action about problems with Citroen’s AdBlue system

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Baby beware: critical security flaws found in smart baby monitors

As the Cyber Resilience Act develops, Euroconsumers keeps up its testing of consumer IoT with new investigations into children’s products and finds critical vulnerabilities in baby monitors, smartwatches and tablets.

4 Min Read

As the Cyber Resilience Act develops, Euroconsumers keeps up its testing of consumer IoT with new investigations into children’s products and finds critical vulnerabilities in baby monitors, smartwatches and tablets.

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Medicine pricing: what do consumers think?

Hefty price tags on new pharmaceutical treatments are putting them out of reach of patients as public health systems struggle to find the money to pay. What do consumers want to change in the world of medicine pricing?

5 Min Read

Hefty price tags on new pharmaceutical treatments are putting them out of reach of patients as public health systems struggle to find the money to pay. What do consumers want to change in the world of medicine pricing?

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