Apple - Self Service Repair program

Apple Self Service Repair

Euroconsumers reached out to Apple following the announcement of its upcoming Self Service Repair program to request further clarification. We inquired about the geographical scope of the program, which was initially announced for the U.S., and asked for details regarding its planned expansion in 2022. Additionally, we requested information on the specialised tools and replacement parts that will be sold through Apple’s online store, specifically seeking insight into the pricing policy for official spare parts. Finally, Euroconsumers inquired about further initiatives regarding sustainable electronics and the fight against premature obsolescence