
"Apple: Compensate consumers for intentionally depleting Iphones"
Call for equal treatment on the heels of proposed $310 million settlement in the United States.
Apple, despite being aware of the damage IOS operating system update could have produced on the iPhones 6 series, deliberately failed to inform consumers who, on the contrary, were pushed to proceed with the update. This lack of information and loyalty from Apple forced consumers to replace a product that they otherwise would not have replaced, voluntarily creating a loss of performance.
Euroconsumers and its member organisations have mobilized to ask Apple to be accountable for the planned obsolescence of their iPhones. When consumers buy Apple iPhones, they expect sustainable quality products. Unfortunately, that is not what happened with the iPhone 6 series. Not only were consumers defrauded, and did they have to face frustration and financial harm, from an environmental point of view it is also utterly irresponsible.