Apple profits from planned obsolescence

Apple, despite being aware of the damage IOS operating system update could have produced on the iPhones 6 series, deliberately failed to inform consumers who, on the contrary, were pushed to proceed with the update. This lack of information and loyalty from Apple forced consumers to replace a product that they otherwise would not have replaced, voluntarily creating a loss of performance.

An unfair commercial practice, used by Apple all over the world

Euroconsumers and its member organisations have mobilized to ask Apple to be accountable for the planned obsolescence of their iPhones. When consumers buy Apple iPhones, they expect sustainable quality products. Unfortunately, that is not what happened with the iPhone 6 series. Not only were consumers defrauded, and did they have to face frustration and financial harm, from an environmental point of view it is also utterly irresponsible.

Timeline

18th July 2022

Spanish consumer organisation OCU has officially filed a Class Action lawsuit against Apple for deliberately slowing down the performance of around 400,000 smartphones in the iPhone 6 range sold on the Spanish market.
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10t​h October 2022

Nearly two years after Test Achats/Test Aankoop filed its class action lawsuit against Apple, oral arguments on the admissibility of the case take place.
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2nd March 2021

Euroconsumers files a fourth class action suit against Apple for its planned obsolescence of iPhones in Portugal
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25th January 2021

Euroconsumers files a class-action lawsuit against Apple Inc in Italy, over the planned obsolescence of Apple iPhones.
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2nd December 2020

Euroconsumers files two class-action lawsuits against Apple Inc. over the planned obsolescence of Apple iPhones.
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2nd July 2020

​Euroconsumers sends a cease and desist ​letter to Apple to end the practice of planned obsolescence of Apple iPhones and compensate each affected consumer €​60.
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10t​h ​June 2020

​Euroconsumers calls on Apple to end so-called planned obsolescence of iPhones and to pay damages to European consumers affected by this policy.
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