Euroconsumers lives by the strength of its national organizations based in Europe – Belgium, Italy, Portugal and Spain – and South America (Brazil), sharing knowledge and working together for the empowerment of individuals and the development of fairer and more efficient markets.
Euroconsumers thrives through the collaborative efforts of its national organisations, strategically positioned globally.
Euroconsumers and BEUC - Our European member organisations are part of the umbrella network of BEUC, the European Consumer Organisation. Together we advocate for EU policies that benefit consumers in their daily lives.
Testachats is a consumer protection organisation that has been active in Belgium for 60 years. The interests of consumers are at the heart of our business.
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Set up in 1973, Altroconsumo is the most influential and important consumers organisation in Italy. Our strength comes from the membership fees of over 318,000 members.
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OCU is a private, independent and non-profit consumer organization subject to the requirements established in the General Law for the Defense of Consumers and Users and other complementary laws (LGDCU).
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DECO PROTESTE is a private, independent and non-profit consumer organization that defends the rights and legitimate interests of consumers, helping them to solve problems and exercise their basic rights.
PROTESTE was established in Brazil in 2001 and is the largest consumers association in Latin America, with more than 160 thousand associates.
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Euroconsumers latest work ensures the views of young internet users are part of the policy debates that will decide their future digital experiences
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Euroconsumers member Testachats/Testaankoop flags safety concerns in some Christmas lights
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After the Iberian blackout, Euroconsumers, OCU and DECO PROteste want an Energy Grids Package that delivers a resilient, interconnected system that consumers can rely on.
Euroconsumers Spanish member OCU launches a new social initiative funded by public donations
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Armed with insights on shoppers’ intentions, Euroconsumers empowers consumers with advice on getting the best from Black Friday.
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Euroconsumers member Altroconsumo leads a new project to empower Italian consumers with the confidence to thrive online.
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Euroconsumers is excited to announce the opening of Euroconsumers Polska – and the beginning of a new opportunity to build a market that truly serves consumers.
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Euroconsumers innovative new report combines consumer research and economic modelling to uncover the economic value of online reviews.
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Random product testing finds widespread and alarming failures in children’s products, home electronics and jewellery - from choking hazards to fire risk and toxic metals.
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Euroconsumers demands enforcement action over major breaches of the Digital Services Act by the world’s largest secondary ticketing marketplace as part of a broader campaign to r...
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Euroconsumers’ members are part of the REPper project and the 2025 Repair Festival - both are helping to grow a new way of thinking about repair and reuse.
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Euroconsumers explains why Europe should seize the competitive opportunity of novel foods and proteins to help create a food-secure future.
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Online safety, wellbeing and digital rights of teenagers is a major policy focus. Euroconsumers went directly to 12 - 17 year olds across Europe to find out what they really think.
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Today, millions of football fans who applied for FIFA World Cup tickets will find out if they can buy tickets in a tournament that plans to use dynamic pricing to allocate some ti
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New consumer research says reliability, security and ease of use will be key to the success of a digital euro
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Euroconsumers' organisations OCU and Testachats/Testaankoop have issued formal complaints to consumer protection authorities over Ticketmaster’s ticketing practices for Bad Bunny
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Euroconsumers members lead calls to close the standards gap for monitoring TFA in drinking water as tests find high levels of the potentially substance in bottled, tap and public w
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As Italian Citroën owners impacted by faulty Takata airbags get the okay to claim compensation, Euroconsumers calls for equal redress rights for everyone affected.
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Proposed Air Passenger Rights Regulation could make it harder for passengers to get the support, assistance and compensation needed when delays and cancellations hit.
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The case for free hand luggage is clear, now it’s time for watertight passenger rights legislation to stamp out these arbitrary charges.
Re-act, led by Euroconsumers’ member Altroconsumo, is on a mission to restore fairness in the digital economy by testing innovative routes to secure justice and compensation for
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Water is a precious, even scarce, resource and as the weather heats up, it is even more in demand. Low or no cost changes can empower consumers to play their part in saving water a...
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Microsoft should support Windows 10 for longer to stop piles of e-waste and forcing consumers to upgrade before they need to
As Euroconsumers’ organisations publish their annual sunscreen quality check, a worrying amount of influencers are encouraging unsafe tanning
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If you’ve experienced a scam or fraud on popular holiday booking platforms booking.com, Testachats/Testaankoop wants to hear from you.
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A new survey of consumers in eight EU countries shows the future Common Agricultural Policy must better reflect consumer expectations about food, farming and affordability.
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HORIS online One Stop Shops are taking the hard work out of choosing low carbon, sustainable home energy renovations.
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Euroconsumers took the consumer temperature on household finances and upcoming tariffs and found widespread worries
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Euroconsumers, UK Home Office and Global Anti Scams Alliance co-host the biggest ever Global Anti Scam Summit next week in London and keep the focus firmly on victim impact.
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On World Consumers Rights Day 2025 we ask what’s working and what’s holding back sustainability in consumer decision-making.
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As part of the REPper project, Altroconsumo, OCU and DECOProteste are taking action to make repair the preferred option for people if their products break down too soon.
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Resetting our production and consumption systems is key to achieving a sustainable economy. But are we ready to make the changes needed in the next five years of the Commission?
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The Euroconsumers Forum showed how people are using Generative AI, and how the next generation of AI leaders is being built from the bottom up.
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Fake news can lead to consumer detriment, erode trust and democracy. A year on since Digital Services Act adoption, upholding and enforcing its provisions on disinformation has nev...
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DeepSeek’s GenAI tech works fast but so do Euroconsumers and its members who took swift action on a lack of security and protection for consumers’ data
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The Compliance Services project launches two webinars in February to bring manufacturers and retailers up to speed with new eco-label changes.
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Euroconsumers members played a pivotal role in getting compensation for consumers wrongly charged for replacing their faulty AdBlue tanks. We’ll keep a close eye on Stellantis’...
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Euroconsumers members OCU, Altroconsumo, Testachats and DecoProteste are part of the EPREL services project, a new network making energy efficiency product information work harder
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OCU’s tests find 8 out of 9 carbon monoxide detectors readily available for sale online are not safe, the new General Product Safety Regulation (GPSR) has a lot to put right.
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Scams are surging, but almost half of us aren’t clear on how to report them or get support. We think central national fraud hotlines will help.
Ryanair reimburses Italian passengers for unfair check-in costs - but when will these alleged stealth charges end for Ryanair travelers in other Euroconsumers countries too?
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Consumers booking a show for the festive season or buying tickets as a Christmas gift will pay an average of 11% more in online booking fees. OCU wants this abusive practice to end
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Oasis have made dynamic pricing famous, annoying their fans and pushing the practice higher up policy makers’ agendas. As Black Friday approaches, consumers face even more price ...
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Victory for passengers! After a complaint made by Euroconsumers’ member OCU, The Spanish Consumer Authority just handed Ryanair, EasyJet, Vueling, Norwegian, and Volotea a massiv...
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Heat pump uptake is stalling. Euroconsumers members are part of the CLEAR-HP project which wants to make the heat pump choice an easy and affordable one.
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The price of olive oil in Spain is finally dropping. After OCU’s success in getting VAT cut, it now wants more action to bring down the cost of other basic foods.
Euroconsumers new survey finds 78% of consumers are worried about fake news but have few routes to take action.Â
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We are with you. As the DANA weather system threatens to bring more chaos to southern Spain. Euroconsumers Spanish member OCU says "we are with you" and does what it does best - ad...
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Risks to children in the digital era are nothing new, can the new Consumer Commissioner put them right and make a fun, safe and fair online environment for them?
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X is the latest platform to stop training generative AI models on consumers’ data, ordered by data authorities and backed by a complaint from Euroconsumers.
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Euroconsumers co-hosted the 2024 Global Anti Scams Summit and calls for better aftercare for consumer victims of online scams
The collapse of travel firm FTI left some consumers out of pocket and revisions of the Package Travel Directive must put this right.
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Euroconsumers’ ‘Not Without My Hand Luggage’ campaign demands that airlines immediately stop charging for hand luggage and refund consumers who’ve been unfairly and illegal
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Euroconsumers Consumer Affordability Barometer 2024 has a loud, clear message for the EU - make our lives more affordable.
Euroconsumers’ members Testachats and OCU say Meta's new privacy policy which will use vast amounts of consumer data to train their Generative AI systems breaks EU law
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Our new survey finds young voters are more positive about the EU but aren’t convinced it can tackle their worries about climate, conflicts and costs of living.
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Temu has not just ramped up the speed of online shopping but the volume of unsafe products. Safety tests by Euroconsumers members are supporting a major new DSA complaint to Europe
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Epic Games has been fined by the Dutch authorities for unfair pressure selling to children in its Fortnite game, they've changed their game in the Netherlands but why not in other
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The big console makers are limiting consumers’ use of accessories in the name of ‘security’. Are they right to do so? Euroconsumers has made an analysis and wants Microsoft a...
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Euroconsumers member testing finds 38% of facial sunscreens don't offer the protection advertised on the label
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New survey shows consumers want better welfare standards for farmed animals
A new collective purchasing scheme for home sustainable energy technology shows consumers can be an active part of Europe’s energy transition
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Although untested at scale, lab-grown or cultivated meat could be part of the plan to reduce emissions from meat production, it's too soon to close it off as an option. Â
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Energy bills are no longer skyrocketing, but they remain high across Europe. Can new rules protect consumers, or do energy transition targets and turbulence in the Middle East make...
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A new project from Altroconsumo will boost consumer involvement in building a low-waste, high-reuse packaging system
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Euroconsumers new survey of gamers in Spain, Italy, Portugal and Belgium tells us gaming is not just fun, but has tentacles that reach all the way into the challenges of mental hea...
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Read our take on the speakers, presentations and key learning from the Euroconsumers Forum 2023.
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Last week, Euroconsumers BeXt panelists were asked the big question for the European Parliament and Belgian 2024 elections: To be green or not to be green?
Find out the brands the winners of the BeXt 2023 awards for their eco-friendly, value for money, reliable and innovative products .
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At the Global Anti Scam Summit, Euroconsumers shares the diverse tools and channels members use to empower consumers and fight online scams.
This month, Euroconsumers and its Portuguese member Deco Proteste will host the fourth annual Global Anti Scams Summit on the 18-19 October in Lisbon organized by the Global Anti S
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The new Home Renovation Integrated Services (HORIS) consortium led by Euroconsumers’ Portuguese member Deco Proteste will make it easier for consumers to boost the renovation rev
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The fifth edition of Euroconsumers’ BeXt awards will celebrate the brands that stand out on sustainability, value and reliability.
After dedicating 28 years to serving consumers, including a 7-year tenure as CEO at Euroconsumers, Ivo Mechels has decided to leave his position effective July 1st.
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Euroconsumers is excited to launch its brand update that captures our vision to ‘Empower people, improve the market’ on World Consumer Rights Day 2023.
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Euroconsumers’ Brazilian member Proteste marks International Women's Day with a celebration of the consumer power of women in Brazil
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Euroconsumers is proud to announce that it has joined the Rome Call for AI ethics as an ambassador. So doing, it joins the Pontifical Academy for Life, Microsoft, IBM, FAO and the
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Are you confused about the rules in place for travelling across Europe this summer? Do you need to be vaccinated? When do you need to take a COVID test? What is planned for childre
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Are you confused about the rules in place for travelling across Europe this summer? Do you need to be vaccinated? When do you need to take a COVID test? What is planned for childre
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From December 2020 to January 2021 Euroconsumers’ member organisations started a long journey across their country roads driving electric cars. This project, funded by the Europe...
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Euroconsumers announces that CEO Ivo Mechels has been appointed to the Google.org Impact Challenge on Climate expert panel.
According to the latest reporting, Israel has recently joined China and Iran in announcing that they will begin to make use of state-level data tracking tools in order to monitor t
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Alberto Alemanno is an academic, author and political activist. He is Professor of EU Law at HEC Paris and is a regular contributor to Bloomberg, Politico Europe and Le Monde, amon
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